Recently I came across the White House Blog Post titled ‘Advise the Advisor – Your Direct Line to the White House’. A very innovative idea is being explored by White House as your opinion is sought for implementing innovation for the community and removing any obstacles if present.
I really liked the concept as it gives you direct access to White House.
Then I realized what if we implement this in our organizations. Since in some of the big organizations, decision makers do not have direct access with people who are implementing the projects, this sort of welcoming the opinion of others, especially those who are directly involved in the project would offer a way to identify hiccups in the project that can be eliminated.
For example, if an educational institution decides to introduce ERP for academic and administrative purposes, then the difficulties that may be faced by employees while adapting to new environment can be found out by seeing their individual opinions.
Of course, the use of CRM would enable you to get feedback about your products / services. But while on the go, how would you identify the obstacles and what measures you take to overcome them?
In organizations where ‘top-down’ approach is followed, this would pave way for getting closer to your people and solving the problems as suggestions also come from them.
This can be tried whenever new schemes /methods / approaches are introduced by organizations.
Some of you may be implementing it already. If so, please share with the readers how you are seeking the opinion and solving the problems if any.